Your IT Guardian’s managed services provide proactive monitoring to ensure your systems are operating at 100% uptime.
As a small business owner, you need reliable systems that allow your staff to work with minimal disruption. Your systems should support and grow with your business as it expands.
We can manage your desktop computers and network devices using Ubiquiti managed network devices. From our management dashboard, we monitor your network, receive alerts when a device needs attention, and resolve most issues without you even being aware.
We don’t offer a one-size-fits-all price for our managed services, as we recognize that every business has unique needs. Our first step is to meet with you (free of charge), understand your technology landscape, and identify the services you require. Based on this, we’ll tailor a managed services plan specifically for your business
The services included in our managed service agreement can encompass:
- Microsoft 365 subscription (Office, Exchange Online, SharePoint, OneDrive)
- Cloud Backup (Microsoft 365, Google Workplace)
- Server Backup to the Cloud
- Business phone subscription (3CX)
- Managed Device Security
- Managed Network
Our Remote Management & Monitoring (RMM) services include:
- Proactive system monitoring and alerts
- Regular software updates and patch management
- Performance optimisation and troubleshooting
- Automated issue resolution where possible
- Real-time reporting and performance metrics
- Remote troubleshooting and support
- Security monitoring and threat detection
- Backup monitoring and verification
Our customer portal allows you to easily submit and manage the support tickets you raise, giving you full visibility and control over the status of your requests
For more information about our plans, please feel free to contact us.